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Frequently Asked Questions
Have Some Questions Before Requesting a Quote?
Check out the answers to these Frequently Asked Questions homeowners like you have asked over the years.
Do I need to be home on the day of my inspection?
Yes, we ask that you be home when your Roofing Advisor is performing their inspection. This gives you the opportunity to talk through concerns, ask tough questions, tell us what’s important, and anything else you need to determine if we’re the right roofing company for you.
Immediately after the inspection, you’ll find out what your roof (if anything) needs, your options, our promises to you, and a quote built on the spot.
What if I don’t need a new roof?
If you don’t need a new roof, we won’t sell you one. Simple as that!
Our Roofing Advisors do not use pushy or dishonest sales tactics; instead, we focus on education and transparency to help you make the most informed decision. Even if you don’t become a customer, you’ll at least be in a better position to avoid the roofing industry’s dark side.
Do you have special dietary options?
Yes, we offer an array of vegetarian, vegan, and gluten-free options. If you have other dietary requirements, please inform your server, and we’ll do our best to accommodate you.
How long is your workmanship warranty?
We proudly provide a lifetime workmanship warranty on roof replacements. You can count on high-quality workmanship, products, and customer service. If there’s ever a problem or mistake, you can count on us to be there. No questions asked!
Should I Replace my Roof If It’s Not Leaking?
Your roof doesn’t need to start leaking to show it needs replacing. Other problems can cause worrying, resulting in a roof replacement. It is better to replace the roof if there is extensive damage.
For example, if the roof starts sagging or has a few shingles missing, it could be time to replace it. The shingles protect your decking and gutter from harsh weather elements, like wind and humidity. If yours are missing, your roof is exposed to more damage, eventually leading to making a replacement.